All Question On One Page true false Employers don't realise that conflict management skills are useful. 2 When faced with conflict, it is natural to want to run away or to get ready for battle. 1 When we choose between 'fight' or 'flight', they can both result in a lost opportunity to make things better. 1 It is best to start dealing with conflict immediately, without worrying too much about the time and place. 2 Many people who say they are listening are in fact thinking of what they are going to say in reply. 1 Focusing on examples of the other person's wrongdoing helps to resolve conflict. 2