Lost luggage clerk: Yes, that's right, from erm, Caracas, a blue bag.
Carolina: No, no it isn't blue, it's black.
Lost luggage clerk: Oh, erm, sorry, black, not blue. ... He's looking for it now. ...Yeah ... yeah... yeah...yeah, yeah that's the name. Yeah that's right. OK, thanks Ben.
Carolina: Have you found it? Is it my bag?
Lost luggage clerk: Yes - this is your lucky day. One of the baggage handlers is bringing it up now, so you can identify it.
Carolina: Oh thank you so much.
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