First, choose 'reply' on the email you need to respond to. Then think carefully about what you need to say. Next, write the email. After that, check the email by reading it carefully. Correct any mistakes you see and read it again to have a last check. Finally, choose 'send'. https://339efcb25eb75e967b0d-ff8eeadd950d51fd1fc939dca75b3973.ssl.cf1.rackcdn.com/assets_default.swf