There needs to be a way to collect feedback. Someone needs to act as a champion. Staff will need to be informed of new procedures. We should raise awareness of the need for change. Somebody needs to say what should be done. https://339efcb25eb75e967b0d-ff8eeadd950d51fd1fc939dca75b3973.ssl.cf1.rackcdn.com/assets_green.swf