current practice The way things are done at the moment. productivity The amount of work done or goods made. funding Money provided for a project consultant An expert who gives advice to companies implementation Putting plans or ideas into action innovation A new idea or way of doing things competition Other companies who sell the same product or service investment Money spent to help a business succeed morale People's enthusiasm for their work clients Customers https://339efcb25eb75e967b0d-ff8eeadd950d51fd1fc939dca75b3973.ssl.cf1.rackcdn.com/assets_green.swf