The customer says: I need a favour. You'd really be helping us. I appreciate your help. I promise this won't become the norm. The supplier says: I'm not sure if I can do that. Let me see what I can do. I think we can make an exception this time. I'm happy to help you. https://339efcb25eb75e967b0d-ff8eeadd950d51fd1fc939dca75b3973.ssl.cf1.rackcdn.com/assets_default.swf