What went wrong There is an error in the bill. There seems to be a problem with the battery. When I checked the item, I found that it had been damaged. The delay was unacceptable. What you'd like to happen I would be grateful if you could look into the matter. I must insist on a full refund. I trust that you will replace the item. I hope you can take steps to make sure this does not happen again. https://339efcb25eb75e967b0d-ff8eeadd950d51fd1fc939dca75b3973.ssl.cf1.rackcdn.com/assets_default.swf