The writer greets the reader. The writer thanks the reader for their email. Or, if the reader does not know the writer, the writer explains who they are. The writer explains the purpose/topic of the email. The writer asks the reader to do something. The writer mentions some new information, which is not connected to the main topic of the email. The writer mentions their next communication with the reader. http://500ab102e3079df093a4-ff8eeadd950d51fd1fc939dca75b3973.r47.cf1.rackcdn.com/assets_green.swf