Victoria hasn't opened her bills for months because ... she doesn't have much money. When the salesman knows Victoria's name, ... she loses her polite smile. When Victoria thinks about her sister, ... she feels a bit jealous. When Victoria forgets the presents for her sister's children, the salesman sees that ... she needs more time. The salesman doesn't want to answer Victoria when ... she wants to know how long her life will be. When the salesman mentions Victoria's sister's accident, ... she knows his offer is really true.