The writer thanks the reader for their email. Many thanks for your email this morning. The writer greets the reader (e.g. by asking about their health). I hope you and your family are well. The writer mentions their next communication (e.g. meeting, phone call or email) with the reader. I look forward to speaking to you tomorrow. The writer asks the reader to do something. Could you please give the office key to Jawal? The writer explains the purpose of the email. I am writing to complain about the delay. If the reader does not know the writer, the writer explains who they are. My name is Andy Carr, and I am a software designer. I saw your advert on dazzle.com, and ... The writer mentions some new information, which is not connected to the main topic of the email. By the way, my wife has just had a baby, so I’m very happy! http://500ab102e3079df093a4-ff8eeadd950d51fd1fc939dca75b3973.r47.cf1.rackcdn.com/assets_green.swf